Roots & Wings

Privacy Policy

Roots & Wings is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, register for programs, book appointments, or make purchases.

By using this website, you consent to the practices described below.

1. Information We Collect

When you complete a registration form, schedule a session, or purchase a program, we may collect:

  • First Name
  • Last Name
  • Email Address
  • Phone Number
  • Program Selection
  • Product Selection
  • Payment Information (processed securely via Stripe)

We may also collect technical data such as:

  • IP address
  • Browser type
  • Pages visited
  • Cookies and analytics data

2. How Your Information Is Collected

We collect information through:

  • Website forms built in GoHighLevel
  • Appointment scheduling tools
  • Stripe payment processing
  • Email communications
  • Cookies and analytics tools

Payment information is processed securely through Stripe. Roots & Wings does not store full credit card numbers on its servers.

3. How We Use Your Information

Your information may be used to:

  • Process registrations and payments
  • Schedule appointments or sessions
  • Deliver programs, workshops, or retreats
  • Send confirmations and logistical updates
  • Provide customer support
  • Send newsletters or educational content (you may unsubscribe at any time)
  • Improve website performance and user experience

We do not sell, rent, or trade your personal information.

4. Third-Party Services

We use trusted third-party providers to operate our business, including:

  • GoHighLevel (forms, CRM, email communication)
  • Stripe (secure payment processing)
  • Scheduling platforms
  • Email marketing software

These providers maintain their own privacy and security policies.

5. Data Security

We implement reasonable technical and administrative safeguards to protect your personal information. However, no method of transmission over the internet is 100 percent secure. By using this site, you acknowledge and accept this risk.

6. Cookies & Analytics

This website may use cookies and analytics tools to improve functionality and understand how visitors use the site. You may adjust your browser settings to decline cookies if you prefer.

7. Your Rights

You may:

  • Request access to your personal information
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

To make a request, please contact: alison@alisonlitchfield.com

8. Children’s Privacy

This website and its services are intended for adults. We do not knowingly collect personal information from children under 18.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Terms of Use

By accessing this website or registering for any Roots & Wings offering, you agree to the following Terms of Use.

1. Use of Website

All content on this website, including text, graphics, videos, and program materials, is the intellectual property of Roots & Wings and Alison Litchfield unless otherwise stated.

You may not reproduce, distribute, modify, or republish any content without written permission.

2. Educational & Wellness Disclaimer

Roots & Wings offers services including:

  • Rolfing® Structural Integration
  • Somatic education
  • Nervous system regulation workshops
  • Yoga classes and teacher training
  • Mentorship programs
  • Retreats and immersive experiences

These services are educational and wellness-based in nature.

They are not medical, psychological, or psychiatric treatment. Nothing on this website or in any program is intended to diagnose, treat, cure, or prevent any disease.

You should consult your licensed healthcare provider regarding medical conditions.

3. Assumption of Risk

Participation in yoga, bodywork, somatic practices, mentoring, and retreat experiences involves inherent physical and emotional risk.

By registering for any service, you:

  • Confirm you are voluntarily participating
  • Accept full responsibility for your health and well-being
  • Agree to inform Roots & Wings of any relevant medical conditions
  • Assume all risks associated with participation

4. Payment Terms

All payments are processed securely through Stripe.

By submitting payment, you authorize Roots & Wings to charge the amount indicated for the selected program or service.

Specific offerings may have additional terms, including:

  • Deposits
  • Payment plans
  • Early bird pricing
  • Refund or cancellation policies

These will be outlined on the individual program page.

5. Cancellation & Refund Policy

Policies may vary by service:

  • Private sessions may require 24–48 hours notice for cancellation.
  • Workshops and trainings may have limited or no refunds.
  • Retreat deposits are typically non-refundable unless otherwise stated.

Please review the specific program page for details.

6. Terms of Participation Agreement

By checking the box that states: “I have read and agree to the Terms of Participation”

You acknowledge that you:

  • Have read these Terms of Use
  • Understand the nature of the services
  • Accept responsibility for your participation
  • Agree to comply with program guidelines

This checkbox constitutes a legally binding agreement.

7. Limitation of Liability

To the fullest extent permitted by law, Roots & Wings and Alison Litchfield shall not be liable for any direct, indirect, incidental, or consequential damages arising from participation in services or use of this website.

8. Governing Law

These Terms shall be governed by the laws of the State of Colorado.

9. Contact Information

For questions regarding this Privacy Policy or Terms of Use, please contact:

Roots & Wings
Alison Litchfield